We work to ship your items as fast as possible. We realize that quick shipping and receiving is as important to you as price and customer service. Most in stock orders will be shipped the same day if you get your order in before our daily pickup. However, because we utilize a revolving door inventory system – which allows us to keep our prices low – certain orders may take 2 – 4 weeks to arrive. Holidays and off days will create more time needed for shipping. We kindly request you order well in advance to receive your shipment in time.
We currently offer free shipping on all orders over $350 within the U.S. If your order is outside of the United states, you may pay our one time international shipping charge and you entire order will ship for one low price.
You alone are responsible for making sure that the products shipped to your country and/or city are legal for import and agree to pay all duties and taxes that arise from the import of such goods. Typically, these fees will be higher when shipped using UPS do to UPS brokerage fees. USPS may cost more to ship, but will have less fees due when the item arrives. We will not be held responsible for customs seizures. Most orders will be shipped within 1-4 days but may be delayed due to unforeseen circumstances. Please make sure to order early to avoid time related problems with your shipment. We do not accept returns of shipments because they did not arrive by a certain date. Sometimes your order will contain two or more packages.
Back Orders / Out of Stock:
We do our absolute best to have most orders shipped out within 2-3 business days of receipt, though it may take up to 5 business days or more to ship some orders, depending on our current outstanding orders, seasonality, and availability of products. Due to the large quantity of merchandise we ship daily, we will often be out of stock for a product or two. As our stock is replenished daily, any item that is not on hand usually will be back in stock within 3-7 days. In the event that an out of stock item will not be replenished within two weeks, we will notify you.
If your item contains multiple items, and 1 or 2 are not on hand, we will usually ship your order, and then ship the other items within 2-4 days when they are available again. In this case, you will not be charged any extra shipping charges for the 2nd shipment. Back ordered items in the 2nd shipment will be shipped via UPS or the U.S. Postal Service depending on size and destination, determined by our shipping department, which may be different from the original order.