To ensure the utmost satisfaction of our customers, we now offer a 30 day return policy. Up to 30 days after you receive your product, you may return any item purchased from Swords of Might for store credit, exchange or refund. If you choose a refund, we will subtract a 15% restocking fee. No returns will be accepted after 30 days of delivery. No exceptions.
For a return to be accepted, we ask that you adhere to the following guidelines:
- 1. The item must be in brand new condition and include all accessories, including the boxes and packing materials the item originally came with.
- 2. DO NOT return an item that is not complete.
- 3. The item must be packed in an outer carton and well protected.
- 4. DO NOT send an item back just in its own box! If items are sent back not in the same condition as they were received, we reserve the right to add up to a 50% restocking fee against the return. We will be fair on this and it all depends on the item(s) being returned in the exact same condition as they were received.
- 5. If your order shipped via free shipping, any returns refunded will be minus what we were charged to ship the products.
Simply use the form below to start your return. Return shipping must be paid by the customer, no exceptions.* We highly recommend including a tracking number with your return. We will still accept your return without tracking information but are not responsible if the package is lost in transit.
* If you have received a defective product, please simply let us know and we will reimburse your return shipping costs as store credit once the product(s) has arrived at our warehouse and is verified as defective by our team.